Returns & Exchanges

At Curacao, we want you to shop with confidence, which is why we offer a 30-day return policy on most items to ensure your complete satisfaction. If you are not entirely happy with your purchase, our streamlined process makes it easy to request a refund or an exchange.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.

2

Pack Your Items

Place the items in their original packaging, including all manuals, accessories, and tags to ensure the return is eligible for processing.

3

Ship the Package

Affix the prepaid shipping label provided by our support team and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing